Temporary Recruitment Process
Maine-Tucker Recruitment sources the finest temps and has done since 1987, see for yourself below how it is done.
Not every temp that contacts Maine-Tucker will make it onto our list; we have to cherry pick the best for our Clients, that’s our job. You will automatically have four hours to try out each new temp you hire from us. Take a look at our guarantee button for full details. Put simply, your investment is protected by our “four hour working interview” guarantee. Therefore only the best will do.
To further reassure Clients and Temps of our professionalism we have set out below the basic steps we take when placing every single temp. But it has to be said that one of the big advantages of using Maine-Tucker’s Temp Desk is that it has both the technology and the know-how to be able to design bespoke processes on behalf of Clients. In other words you can have exactly what you want!
Stage 1 (the first contact interview). The Temp is screened carefully on the phone by our Temp Desk before we agree to see them at our offices in Piccadilly. From the first word we hear on the phone we are carefully assessing everything from their telephone manner to their attitude. If they pass this stage then we invite them into our offices for further scrutiny.
Stage 2 (the second interview). At our offices the temp is then interviewed by the actual team who will be placing them in bookings. Only the Temp Desk team assess temps. The Temp’s work history and qualifications are meticulously considered together with a thorough look at their personal strengths and weaknesses. The temp may well have a “wish list” concerning the sort of work and wages they are looking for - we need to take this into consideration.
We also see this time as our opportunity to advise temps realistically on the sort of work we are able to offer them and market conditions. At this stage we may still find it necessary to turn away a number of temps because we feel that they will not be of a high enough standard for our Clients or that their expectations are unrealistic.
Stage 3. Testing takes place both at our offices and on-line. Often a Client may request a specified test before accepting a temp for a booking, we are very happy to organise any test that you want. We also offer total visibility of these tests to all our Clients at any time.
Stage 4 (the third interview!). Once we have accepted a temp on to our books and a booking comes up that they could suit; we contact them and re-interview them with a view to the forthcoming booking. This acts twofold: it gives the temp live accurate details of the booking but carefully makes sure that the match on both sides is 100% accurate. We are also careful to make sure that both Temp and Client feel completely confident with the MTR timesheet and payments processes.
Stage 5 (aftercare). Our job is still not done; even once the temp arrives at your offices! Usually within the first hour of the new temp starting we make contact with the Client to make sure that your new temp is precisely what is needed. This phone-call kicks off a discrete sequence of “aftercare” calls that are made to ensure that both Temp and Client feel that everything is working well. We provide temps for both large and small companies. Many of our larger Clients like a regular on-site presence from us, this presents no problem and is a corporate product that we already run very successfully for several household names.
Every one of our temps has their references checked
In addition to the recruitment screening process outlined above we take references on every single temp. Our current minimum is two recent references but of course we are happy to take up any other specific references a Client may want. For example, a common extra we are asked for is an additional “character” reference – not a problem.
This page is designed to give you a flavour of our hands-on temp recruitment process, if you have any other queries or a prospective booking to discuss please call our Temporary Manager, Carly Stephens on 020 7 734 341 or e mail her on .
